With Dell ProSupport, customers can fully leverage Dell’s support services and ensure the reliability of mission-critical systems in any situation. ProSupport always includes parts and repair services at the customer’s location.

Service Descriptions:

• 5 Years – The service extension is valid for five years from the date of purchase of the device.
• ProSupport – Support number and access to technical experts 24/7, in Finnish from 8 AM to 4 PM.
• On-site support including work at the customer’s location with a next business day response time – 24/7.
• Software support covering supported operating systems and certain third-party software.
• SupportAssist functionality for proactive, automatic fault detection, fault reporting, and automatic case creation.

Compatibility:

• Dell Precision models 5540, 5550, 5750, 5760, and 5560, which come with a standard 3-year ProSupport warranty (see list below).
• Incompatible service extensions will be refunded.
• NOTE! The service extension must be registered within 30 days of purchasing the device. You can check your device’s factory warranty status on Dell’s support page using the device’s Service Tag.

Service extensions are registered in the system approximately one week after purchase.

To register the service extension, the device’s Service Tag is required. Please provide this during your order.