Worry-free use and peace of mind – With Lenovo service extensions, you protect your valuable device from unexpected additional costs. At the same time, you get an improved service level and response time in problem situations.

Why Premier Support?

Lenovo Premier Support offers an extended support service package through a dedicated service number with improved response times and extended availability hours. In addition to local support, Premier Support is available worldwide in over one hundred countries. A designated Technical Account Manager is responsible for the service case and actively monitors it.

Service descriptions:

• 3 years – The service extension is valid for three years from the device purchase date
• Technical support service available from a dedicated phone number 24/7/365
• Next business day response time and priority for spare parts
• Designated technical customer manager
• One point of contact from start to finish of the service case
• Software support for original and third-party applications
• Learn more about the service at http://shop.lenovo.com/fi/fi/services-warranty/business/

Software support:

• Adobe Standard
• Adobe Photoshop
• Blacktop Reader 2.0
• Dropbox
• Google Chrome OS
• McAfee LiveSafe
• Microsoft Office
• Norton Antivirus
• Norton Internet Security
• Power DVD
• Quickbooks
• Red Hat Enterprise LINUX Workstation
• Roxio Creator
• Skype
• SUSE LINUX Desktop
• Lenovo Companion
• Lenovo Settings
• Lenovo Utility
• Lenovo ID
• Lenovo APP Explorer
• Lenovo Photo Master
• Lenovo WRITEit
• Lenovo Patch

Compatibility:

• Models with 1-year Premier Support warranty (see list below)
• Check compatibility primarily with the Lenovo Smart Find system at https://smartfind.lenovo.com/services/
• Incompatible service extensions will be refunded
• The service extension must be registered during the device’s factory warranty period

Supported models:

• ThinkCentre M70s, M70t, M70q, M70c
• ThinkCentre M75s, M75t, M75n
• ThinkCentre M80s, M80t, M80q
• Lenovo V-series desktop computers

Service extensions are registered in the system approximately one week after purchase.

Device serial number is required for registration.