[woo_category_tree]
| PID | 955217 |
|---|---|
| Manufacturer address | HP Finland Oy, Keilaranta 18, Espoo, Uusimaa, Finland, Postal code – 02150 |
| Manufacturer's email address | |
| Manufacturer name | HP Inc. |
Optimize uptime by leveraging predictive analytics and insights based on the Workforce Experience platform. When the IT unit knows the condition of each employee’s HP device, it can more quickly identify necessary repairs and make replacements.*
Compatibility:
* Predictive insights are only available with HP Premium+ support. Selected HP Workforce Solutions require the HP Insights agent for Windows, Mac, and Android, which can be downloaded from https://admin.hp.com/software. Full system requirements and agent-dependent services can be found at https://admin.hp.com/requirements. The agent collects telemetry and analytics from devices and applications integrated into the Workforce Experience platform and is not sold as a separate service. Internet connection and access to the Workforce Experience platform are required. HP complies with strict GDPR data protection regulations, and the platform is ISO27001-, ISO27701-, ISO27017-, and SOC2 Type2-certified for security.
** If the device issue cannot be resolved remotely, an authorized representative will visit the customer’s premises to perform technical support tasks and restore the covered devices to working condition, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or functionally equivalent to new. Replaced products become HP property. If the customer wishes to keep the replaced parts, wipe, or otherwise destroy them, the customer will be billed the list price of the parts. HP provides the service with commercially reasonable effort by the next business day. The on-site response time begins when HP has received and acknowledged the original case. It ends when the HP authorized representative arrives at the customer’s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the following day within service hours.
Optimize uptime by leveraging predictive analytics and insights based on the Workforce Experience platform. When the IT unit knows the condition of each employee's HP device, it can more quickly identify necessary repairs and make replacements.*
Compatibility:
* Predictive insights are only available with HP Premium+ support. Selected HP Workforce Solutions require the HP Insights agent for Windows, Mac, and Android, which can be downloaded from https://admin.hp.com/software. Full system requirements and agent-dependent services can be found at https://admin.hp.com/requirements. The agent collects telemetry and analytics from devices and applications integrated into the Workforce Experience platform and is not sold as a separate service. Internet connection and access to the Workforce Experience platform are required. HP complies with strict GDPR data protection regulations, and the platform is ISO27001-, ISO27701-, ISO27017-, and SOC2 Type2-certified for security.
** If the device issue cannot be resolved remotely, an authorized representative will visit the customer's premises to perform technical support tasks and restore the covered devices to working condition, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or functionally equivalent to new. Replaced products become HP property. If the customer wishes to keep the replaced parts, wipe, or otherwise destroy them, the customer will be billed the list price of the parts. HP provides the service with commercially reasonable effort by the next business day. The on-site response time begins when HP has received and acknowledged the original case. It ends when the HP authorized representative arrives at the customer's location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the following day within service hours.