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| PID | 967883 |
|---|---|
| Manufacturer address | HP Finland Oy, Keilaranta 18, Espoo, Uusimaa, Finland, Postal code – 02150 |
| Manufacturer's email address | |
| Manufacturer name | HP Inc. |
Optimize uptime by leveraging predictive analytics and insights based on the Workforce Experience platform. When the IT department knows the condition of each employee’s HP device, it can more quickly identify necessary repairs and perform replacements.*
Compatibility:
* Predictive insights are only available with HP Premium+ support. Selected HP Workforce Solutions require the HP Insights agent for Windows, Mac, and Android, which can be downloaded at https://admin.hp.com/software. Full system requirements and services requiring the agent can be found at https://admin.hp.com/requirements. The agent collects telemetry and analytics from devices and applications integrated with the Workforce Experience platform and is not sold as a separate service. An internet connection and connection to the Workforce Experience platform are required. HP complies with strict GDPR privacy regulations, and the platform is ISO27001-, ISO27701-, ISO27017-, and SOC2 Type2-certified for security.
** If the device issue cannot be resolved remotely, an authorized representative will visit the customer’s site to perform technical support functions and restore covered devices to working condition, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or equivalent to new in performance. Replaced products become HP property. If the customer wishes to keep replaced parts, wipe, or otherwise destroy them, the customer will be charged the list price of the parts. HP delivers the service with commercially reasonable effort by the next business day. The on-site response time begins when HP has received and acknowledged the original case. It ends when an HP authorized representative arrives at the customer’s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the next day within service hours.
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Optimize uptime by leveraging predictive analytics and insights based on the Workforce Experience platform. When the IT department knows the condition of each employee’s HP device, it can more quickly identify necessary repairs and perform replacements.*
Compatibility:
* Predictive insights are only available with HP Premium+ support. Selected HP Workforce Solutions require the HP Insights agent for Windows, Mac, and Android, which can be downloaded at https://admin.hp.com/software. Full system requirements and services requiring the agent can be found at https://admin.hp.com/requirements. The agent collects telemetry and analytics from devices and applications integrated with the Workforce Experience platform and is not sold as a separate service. An internet connection and connection to the Workforce Experience platform are required. HP complies with strict GDPR privacy regulations, and the platform is ISO27001-, ISO27701-, ISO27017-, and SOC2 Type2-certified for security.
** If the device issue cannot be resolved remotely, an authorized representative will visit the customer’s site to perform technical support functions and restore covered devices to working condition, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or equivalent to new in performance. Replaced products become HP property. If the customer wishes to keep replaced parts, wipe, or otherwise destroy them, the customer will be charged the list price of the parts. HP delivers the service with commercially reasonable effort by the next business day. The on-site response time begins when HP has received and acknowledged the original case. It ends when an HP authorized representative arrives at the customer’s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the next day within service hours.