[woo_category_tree]
| PID | 955064 |
|---|---|
| Manufacturer address | HP Finland Oy, Keilaranta 18, Espoo, Uusimaa, Finland, Postal code – 02150 |
| Manufacturer's email address | |
| Manufacturer name | HP Inc. |
Optimize uptime by leveraging predictive analytics and insights based on the Workforce Experience platform. When the IT unit knows the condition of each employee’s HP device, it can more quickly identify necessary repairs and make replacements.*
Compatibility:
* Predictive insights are only available with HP Premium+ support. Selected HP Workforce Solutions require the HP Insights agent for Windows, Mac, and Android, which can be downloaded at https://admin.hp.com/software. Full system requirements and services requiring the agent are available at https://admin.hp.com/requirements. The agent collects telemetry and analytics from devices and applications integrated with the Workforce Experience platform and is not sold as a separate service. An internet connection and connection to the Workforce Experience platform are required. HP complies with strict GDPR privacy regulations, and the platform is ISO27001-, ISO27701-, ISO27017-, and SOC2 Type2-certified for security.
** If a device issue cannot be resolved remotely, an authorized representative will visit the customer’s premises to perform technical support functions and restore covered devices to working order, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or functionally equivalent to new. Replaced products become the property of HP. If the customer wishes to keep the replaced spare parts, erase, or otherwise destroy them, the customer will be charged the list price of the parts. HP provides the service with commercially reasonable effort the next business day. The response time at the customer’s site begins when HP has received and acknowledged the original case. It ends when the authorized HP representative arrives at the customer’s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the next day within service hours.
Optimize uptime by leveraging predictive analytics and insights based on the Workforce Experience platform. When the IT unit knows the condition of each employee's HP device, it can more quickly identify necessary repairs and make replacements.*
Compatibility:
* Predictive insights are only available with HP Premium+ support. Selected HP Workforce Solutions require the HP Insights agent for Windows, Mac, and Android, which can be downloaded at https://admin.hp.com/software. Full system requirements and services requiring the agent are available at https://admin.hp.com/requirements. The agent collects telemetry and analytics from devices and applications integrated with the Workforce Experience platform and is not sold as a separate service. An internet connection and connection to the Workforce Experience platform are required. HP complies with strict GDPR privacy regulations, and the platform is ISO27001-, ISO27701-, ISO27017-, and SOC2 Type2-certified for security.
** If a device issue cannot be resolved remotely, an authorized representative will visit the customer's premises to perform technical support functions and restore covered devices to working order, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or functionally equivalent to new. Replaced products become the property of HP. If the customer wishes to keep the replaced spare parts, erase, or otherwise destroy them, the customer will be charged the list price of the parts. HP provides the service with commercially reasonable effort the next business day. The response time at the customer’s site begins when HP has received and acknowledged the original case. It ends when the authorized HP representative arrives at the customer’s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the next day within service hours.