With Dell ProSupport, customers can fully benefit from Dell’s support services and ensure the reliability of business-critical systems in all situations. ProSupport always includes spare parts and on-site repair.

Service descriptions:

• 3 years – The extended warranty is valid for three years from the date of purchase of the device
• ProSupport support number and access to technical experts 24/7, in Finnish from 8 a.m. to 4 p.m.
• On-site support including work at the customer’s premises with next business day response time – 24/7
• Software support covering supported operating systems and certain third-party software
• SupportAssist functionality for proactive, automatic fault detection, fault notifications, and automatic support case creation

Compatibility:

• For Dell Vostro 14 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 models, which come standard with a 1-year C&R (carry-in & return) warranty
• Incompatible extended warranties will be refunded
• NOTE! The extended warranty must be registered during the device’s factory warranty period. You can check your device’s factory warranty validity on Dell’s support pages using the device’s Service Tag identifier

Extended warranties are registered in the system approximately one week after purchase.

To register the extended warranty, the device’s Service Tag identifier is required. Please provide this when ordering.