Worry-free use and peace of mind – With Lenovo’s extended warranty services, you protect your valuable device from unexpected additional costs. At the same time, you receive an enhanced service level and response time in case of issues.

Why Premier Support?

Lenovo Premier Support offers an extended support service package through a dedicated service number with improved response times and extended hours of availability. In addition to local support, Premier Support is available worldwide in over one hundred countries. A designated Technical Account Manager actively monitors support cases.

Service descriptions:

• 4 years – The extended warranty is valid for four years from the device purchase date
• Technical support service from a dedicated phone number 24/7/365
• Next business day response time and priority for spare parts
• Designated technical customer manager
• Single point of contact from start to finish of the support case
• Software support for original and third-party applications
• Learn more about the service at http://shop.lenovo.com/fi/fi/services-warranty/business/

Software support:

• Adobe Standard
• Adobe Photoshop
• Blacktop Reader 2.0
• Dropbox
• Google Chrome OS
• McAfee LiveSafe
• Microsoft Office
• Norton Antivirus
• Norton Internet Security
• Power DVD
• Quickbooks
• Red Hat Enterprise LINUX Workstation
• Roxio Creator
• Skype
• SUSE LINUX Desktop
• Lenovo Companion
• Lenovo Settings
• Lenovo Utility
• Lenovo ID
• Lenovo APP Explorer
• Lenovo Photo Master
• Lenovo WRITEit
• Lenovo Patch

Compatibility:

• Models with a standard 3-year onsite warranty (see list below)
• Check compatibility primarily with the Lenovo Smart Find system at https://smartfind.lenovo.com/services/
• Incompatible extended warranties will be refunded
• The extended warranty must be registered during the device’s factory warranty period

Supported models:

• ThinkPad E14, E15, E16
• ThinkBook 13s, 13x, 14s, 14, 14p, 15, 16, 16p

Extended warranties are registered in the system approximately one week after purchase.

Device serial number is required for registration.