{"id":1358935,"date":"2026-03-07T09:34:02","date_gmt":"2026-03-07T07:34:02","guid":{"rendered":"https:\/\/digibit.ee\/product\/hp-premium-on-site-tuki-5-vuotta-u85dve\/"},"modified":"2026-06-15T06:06:03","modified_gmt":"2026-06-15T03:06:03","slug":"hp-premium-on-site-tuki-5-vuotta-u85dve","status":"publish","type":"product","link":"https:\/\/digibit.ee\/en\/product\/hp-premium-on-site-tuki-5-vuotta-u85dve\/","title":{"rendered":"HP Premium On-site Support 5 Years (U85DVE)"},"content":{"rendered":"<p>Get back to work quickly with HP Premium support, which resolves most issues remotely with an 85% success rate on the first attempt during regular business hours. If a physical repair is needed, an HP expert will be dispatched to the employee&#8217;s location as an expedited solution.*<\/p>\n<ul>\n<li>5-year service extension<\/li>\n<li>Remote troubleshooting and support<\/li>\n<li>On-site hardware support as soon as the next business day*<\/li>\n<li>Includes spare parts and materials<\/li>\n<li>Monday to Friday, 8:00 AM to 5:00 PM local time, excluding HP holidays<\/li>\n<\/ul>\n<p><strong>Compatibility:<\/strong><\/p>\n<ul>\n<li><strong>HP G11 series EliteBook 7xx, EliteBook 8xx, EliteBook x360 8xx models with a 3-year warranty<br \/><\/strong><\/li>\n<li>This support must be purchased during the original warranty period of the device. Service begins on the device purchase date<\/li>\n<\/ul>\n<p>* <em>If the device issue cannot be resolved remotely, an authorized representative will arrive on-site to perform technical support functions and restore covered devices to working order, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or equivalent to new in performance. Replaced products become the property of HP. If the customer wishes to keep the replaced parts, wipe, or otherwise destroy them, the customer will be charged the parts&#8217; list price. HP provides the service with commercially reasonable effort by the next business day. The on-site response time starts when HP has received and acknowledged the original case. It ends when the HP authorized representative arrives at the customer&#8217;s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue the next day within service hours.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<ul>\n<li>Diagnostics and support as a remote service<\/li>\n<li>Equipment support at the customer&#039;s premises<\/li>\n<li>Includes spare parts and materials<\/li>\n<li>G11 EliteBook 7xx, 8xx, and x360 8xx<\/li>\n<\/ul>\n","protected":false},"featured_media":999999999,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[39548,39546,37185,37317],"product_tag":[],"class_list":["post-1358935","product","type-product","status-publish","has-post-thumbnail","product_cat-computer-maintenance-packages-en","product_cat-computer-services-en","product_cat-computers-en","product_cat-barefoot-and-gatekeepers-en","first","onbackorder","taxable","shipping-taxable","purchasable","product-type-simple"],"acf":[],"_links":{"self":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product\/1358935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/media?parent=1358935"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_brand?post=1358935"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_cat?post=1358935"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_tag?post=1358935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}