{"id":1358933,"date":"2026-03-07T09:34:02","date_gmt":"2026-03-07T07:34:02","guid":{"rendered":"https:\/\/digibit.ee\/product\/hp-premium-on-site-tuki-5-vuotta-u84z0e\/"},"modified":"2026-06-15T06:06:03","modified_gmt":"2026-06-15T03:06:03","slug":"hp-premium-on-site-tuki-5-vuotta-u84z0e","status":"publish","type":"product","link":"https:\/\/digibit.ee\/en\/product\/hp-premium-on-site-tuki-5-vuotta-u84z0e\/","title":{"rendered":"HP Premium On-site Support 5 Years (U84Z0E)"},"content":{"rendered":"<p>Get back to work quickly with HP Premium support, which resolves most issues remotely with an 85% success rate on the first attempt during regular business hours. If a physical repair is needed, an HP expert will be dispatched to the employee\u2019s location as an expedited solution.*<\/p>\n<ul>\n<li>5-year service extension<\/li>\n<li>Remote troubleshooting and support<\/li>\n<li>On-site hardware support as soon as the next business day*<\/li>\n<li>Includes parts and materials<\/li>\n<li>Monday to Friday from 8:00 AM to 5:00 PM local time, excluding HP holidays<\/li>\n<\/ul>\n<p><strong>Compatibility:<\/strong><\/p>\n<ul>\n<li><strong>HP G11 series Elite x2 1xxx, HP EliteBook x360 1xxx, HP Elite Dragonfly, HP Elite Folio models with a 3-year warranty<br \/><\/strong><\/li>\n<li>This support must be purchased during the original warranty period of the device. Service starts on the device purchase date<\/li>\n<\/ul>\n<p>* <em>If the device issue cannot be resolved remotely, an authorized representative will visit the customer\u2019s premises to perform technical support functions and restore the covered devices under the agreement to operational condition, including available and recommended design improvements. HP may replace certain products instead of repairing them. Replacement products are new or functionally equivalent to new. Replaced products become the property of HP. If the customer wishes to keep the replaced parts, wipe, or otherwise destroy them, the customer will be billed the list price for the parts. HP provides the service with commercially reasonable efforts by the next business day. The response time at the customer location starts when HP has received and acknowledged the original case. It ends when an HP authorized representative arrives at the customer\u2019s location or when HP determines that the reported issue currently does not require on-site action. Response times are measured only during service hours and may continue on the next day within service hours.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<ul>\n<li>Remote diagnostics and support<\/li>\n<li>Equipment support at the customer&#039;s premises<\/li>\n<li>Includes spare parts and materials<\/li>\n<li>EliteDragonfly and Elite Folio models<\/li>\n<\/ul>\n","protected":false},"featured_media":999999999,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[39548,39546,37185,37317],"product_tag":[],"class_list":["post-1358933","product","type-product","status-publish","has-post-thumbnail","product_cat-computer-maintenance-packages-en","product_cat-computer-services-en","product_cat-computers-en","product_cat-barefoot-and-gatekeepers-en","first","onbackorder","taxable","shipping-taxable","purchasable","product-type-simple"],"acf":[],"_links":{"self":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product\/1358933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/media?parent=1358933"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_brand?post=1358933"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_cat?post=1358933"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_tag?post=1358933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}