{"id":1344973,"date":"2026-03-07T09:19:35","date_gmt":"2026-03-07T07:19:35","guid":{"rendered":"https:\/\/digibit.ee\/product\/hpe-pointnext-tech-care-basic-service-huoltolaajennus-5-vuotta\/"},"modified":"2026-06-15T06:02:49","modified_gmt":"2026-06-15T03:02:49","slug":"hpe-pointnext-tech-care-basic-service-huoltolaajennus-5-vuotta","status":"publish","type":"product","link":"https:\/\/digibit.ee\/en\/product\/hpe-pointnext-tech-care-basic-service-huoltolaajennus-5-vuotta\/","title":{"rendered":"HPE Pointnext Tech Care Basic Service &#8211; Maintenance Extension, 5 Years"},"content":{"rendered":"<p>HPE Pointnext Tech Care (HPE Tech Care) is HPE&#8217;s operational support experience for hardware and software products (HPE products). HPE Tech Care helps IT teams focus on advancing business by proactively finding better ways to do things instead of just reacting to problems. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific experts and providing general technical guidance that helps customers not only reduce risks but also continuously seek ways to work more efficiently. HPE Tech Care customers can get assistance through multiple channels, including phone, HPE&#8217;s moderated forums with defined response times, automatic event logging, and real-time chat functionality. The service provides access to technical expert resources with specialized knowledge of hardware and\/or software for a specific workload.<\/p>\n<ul>\n<li>5 years of hardware and software support<\/li>\n<li>Standby 9 hours on weekdays (Mon &#8211; Fri 8 AM &#8211; 5 PM) excluding public holidays<\/li>\n<li>Response time: next business day<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<ul>\n<li>5 years<\/li>\n<li>Fixed period: next working day<\/li>\n<\/ul>\n","protected":false},"featured_media":999999999,"template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[39548,39546,37185,37317],"product_tag":[],"class_list":["post-1344973","product","type-product","status-publish","has-post-thumbnail","product_cat-computer-maintenance-packages-en","product_cat-computer-services-en","product_cat-computers-en","product_cat-barefoot-and-gatekeepers-en","first","onbackorder","taxable","shipping-taxable","purchasable","product-type-simple"],"acf":[],"_links":{"self":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product\/1344973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/types\/product"}],"wp:attachment":[{"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/media?parent=1344973"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_brand?post=1344973"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_cat?post=1344973"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/digibit.ee\/en\/wp-json\/wp\/v2\/product_tag?post=1344973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}