mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. The service agreement includes services that ensure smooth business operations, which are normally ordered separately during maintenance. A centralized maintenance service solution guarantees your company the simplest and most cost-effective way to ensure fast and professional repairs of devices and enables the most comprehensive IT support service from a single channel. Whenever you encounter any problem with your device, fill out the order request and mcare will take care of the rest in the way you choose.
This agreement is valid for 36 months.

The mcare Business Premium service agreement includes:

• Warranty extension to 36 months from the device purchase date
• Express service bypassing the normal maintenance queue
• Free deliveries and returns for maintenance; includes packaging materials suitable for shipping delivered to your chosen address – the service is available throughout Europe (EU/EEA and Switzerland)
• Free diagnostics
• Free backup and restoration of files
• Easy buy-back and recycling services
• IBAS On-Track Digital Care Plan file rescue service