mcare Business Premium maintenance agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. The maintenance agreement includes services that ensure smooth business operations, which are normally available for separate ordering in connection with maintenance. The centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure fast and professional repairs of devices, as well as enables the most comprehensive IT support services from a single channel. When you encounter any issue with your device, fill out the service request, and mcare will take care of the rest in your chosen manner.
This agreement is valid for 36 months.

mcare Business Premium maintenance agreement includes:

• Warranty extension to 36 months from the date of purchase of the device
• Loan device service or expedited repair outside the normal maintenance queue, based on your selection
• Free shipping and returns for maintenance; includes suitable packaging materials for shipping delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Easy buy-back and recycling services