mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. The service agreement includes services that ensure the smooth operation of your business, which are typically available for separate ordering in connection with maintenance. The centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs of devices and enables the most comprehensive IT support from a single channel. When you encounter any issue with your device, fill out the service request, and mcare will take care of the rest in your chosen manner.
This agreement is valid for 24 months.

mcare Business Premium service agreement includes:

• Warranty extension to 24 months from the date of purchase of the device
• Loan device service or express maintenance bypassing the normal maintenance queue, according to your choice
• Free shipping for deliveries and returns; includes suitable packaging materials for shipping delivered to your chosen address – service is available throughout Europe (EU/EEA and Switzerland)
• Free fault diagnostics
• Free file backup and recovery
• Easy buy-back and recycling services