mcare Business Premium maintenance agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout its lifecycle. This maintenance contract includes services that ensure the smooth operation of your business, which are typically ordered separately in connection with maintenance. A centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs of your devices, as well as enabling the most comprehensive IT support from a single channel. When you encounter any issue with your device, simply fill out a service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 24 months.

mcare Business Premium maintenance agreement includes:

• Warranty extension to 24 months from the date of purchase of the device
• Loan device service or expedited repair outside the normal queue, based on your choice
• Free shipping for deliveries and returns; includes suitable packaging materials delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Convenient buyback and recycling services