mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This service agreement includes services that ensure smooth business operations, which are typically available for separate ordering during maintenance. A centralized service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs of devices, as well as enabling the most comprehensive IT support from a single channel. Whenever you encounter any issue with your device, simply fill out a service request, and mcare will take care of the rest in the way you prefer.
This agreement is valid for 36 months.

mcare Business Premium service agreement includes:

• Warranty extension for 36 months from the date of purchase
• Loan device service or express repair bypassing the normal queue, depending on your choice
• Free delivery and return for repairs; includes packaging materials suitable for shipping delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Convenient buyback and recycling services