mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This service agreement includes services that guarantee smooth business operations, which are typically available for separate ordering during maintenance. The centralized service solution provides your company with the simplest and most cost-effective way to ensure fast and professional repairs while enabling comprehensive IT support from a single channel. When you encounter any issue with your device, just fill out the request form, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 36 months.

mcare Business Premium service agreement includes:

• Warranty extension for 36 months from the date of purchase
• Loan device service or express repair bypassing the normal queue, based on your choice
• Free delivery and return for repairs; includes packaging materials suitable for shipping delivered to your chosen address – service is available throughout Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Easy buy-back and recycling services