mcare Business Premium maintenance agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This service contract includes essential services that typically need to be ordered separately when it comes to maintenance. Our centralized maintenance service solution provides your business with the simplest and most cost-effective way to ensure quick and professional repairs for your devices, as well as the most comprehensive IT support from a single channel. Whenever you encounter any issue with your device, simply fill out the service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 24 months.

mcare Business Premium maintenance agreement includes:

• Warranty extension to 24 months from the date of purchase
• Loan device service or expedited repairs outside the normal service queue, based on your choice
• Free shipping for deliveries and returns; includes packaging materials suitable for shipping delivered to your chosen address – service is available throughout Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Easy buyback and recycling services