mcare Business Premium maintenance agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This maintenance agreement includes services that guarantee the smooth operation of your business, which are typically ordered separately during maintenance. A centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs of your devices while enabling comprehensive IT support from a single channel. When you encounter any issues with your device, simply fill out a service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 36 months.

mcare Business Premium maintenance agreement includes:

• Warranty extension for 36 months from the date of purchase
• Loan device service or fast repair bypassing the normal service queue, based on your choice
• Free shipping for deliveries and returns; includes suitable packaging materials delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Easy buyback and recycling services