mcare Business Premium maintenance agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout its lifecycle. This service agreement includes services that ensure the smooth operation of your business, which are typically ordered separately during maintenance. A centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs for your devices, as well as enabling comprehensive IT support from a single channel. When you encounter any issue with your device, simply fill out the service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 24 months.

mcare Business Premium maintenance agreement includes:

• Warranty extension to 24 months from the date of purchase
• Loan device service or expedited repair bypassing the normal service queue, based on your choice
• Free shipping for deliveries and returns; includes suitable packaging materials delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting services
• Free file backup and recovery
• Easy buy-back and recycling services