mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This service agreement includes services that ensure smooth business operations, which are typically available for separate ordering during maintenance. A centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs of devices while enabling the most comprehensive IT support from a single channel. When you encounter any issues with your device, simply fill out the order request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 36 months.

mcare Business Premium service agreement includes:

• Warranty extension for 36 months from the date of purchase
• Loan device service or expedited repair outside the normal service queue, according to your choice
• Free delivery and returns for repairs; includes suitable packaging materials delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting services
• Free file backup and recovery services
• Easy buyback and recycling services