mcare Business Premium maintenance agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout its lifecycle. This maintenance contract includes services that ensure the smooth operation of your business, typically available separately when ordering maintenance. A centralized maintenance service solution provides your company with the simplest and most cost-effective way to guarantee quick and professional repairs, while also enabling comprehensive IT support from a single channel. Whenever you encounter an issue with your device, simply fill out a service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 36 months.

mcare Business Premium maintenance agreement includes:

• Warranty extension for 36 months from the date of purchase
• Loan device service or expedited repair bypassing the normal service queue, based on your choice
• Free shipping for deliveries and returns; includes suitable packaging materials delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Easy buyback and recycling services