mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This service agreement includes services that enhance business smoothness, which are typically ordered separately in conjunction with maintenance. A centralized maintenance service solution offers your company the simplest and most cost-effective way to ensure quick and professional repairs of devices while enabling comprehensive IT support from a single channel. Whenever you encounter any issue with your device, just fill out a service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 24 months.

mcare Business Premium service agreement includes:

• Warranty extension to 24 months from the date of purchase
• Loan device service or expedited repair outside the normal service queue, based on your choice
• Free delivery and return for repairs; includes packaging materials suitable for shipping delivered to your chosen address – service is available throughout Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free file backup and recovery
• Easy buy-back and recycling services