Worry-free use and peace of mind – With Lenovo’s extended warranty services, you protect your valuable device from unexpected additional costs. At the same time, you receive an improved service level and response time in case of issues.

Why Premier Support?

Lenovo Premier Support offers an extended support service package through a dedicated service number with improved response times and extended hours of operation. In addition to local support, Premier Support is available worldwide in over a hundred countries. A designated Technical Account Manager actively monitors the service cases.

Service descriptions:

• 3 years – The extended warranty is valid for three years from the device purchase date
• Technical support service from a dedicated phone number 24/7/365
• Next business day response time and priority for spare parts
• Designated technical customer manager
• One point of contact from the start to the end of the service case
• Software support for original and third-party applications
• Learn more about the service at http://shop.lenovo.com/fi/fi/services-warranty/business/

Software support:

• Adobe Standard
• Adobe Photoshop
• Blacktop Reader 2.0
• Dropbox
• Google Chrome OS
• McAfee LiveSafe
• Microsoft Office
• Norton Antivirus
• Norton Internet Security
• Power DVD
• Quickbooks
• Red Hat Enterprise LINUX Workstation
• Roxio Creator
• Skype
• SUSE LINUX Desktop
• Lenovo Companion
• Lenovo Settings
• Lenovo Utility
• Lenovo ID
• Lenovo APP Explorer
• Lenovo Photo Master
• Lenovo WRITEit
• Lenovo Patch

Compatibility:

• Models with 3-year Depot (pickup & return) warranty (see list below)
• Check compatibility primarily with the Lenovo Smart Find system at https://smartfind.lenovo.com/services/
• Incompatible extended warranties will be refunded
• The extended warranty must be registered during the device’s factory warranty period

Supported models:

• ThinkPad X1 Carbon
• ThinkPad X1 Yoga
• ThinkPad X1 Extreme
• ThinkPad X1 Nano
• ThinkPad X1 Tablet
• ThinkPad X390 Yoga, X380 Yoga
• ThinkPad X13 Yoga

Extended warranties are registered in the system approximately one week after purchase.

Registration requires the serial number of the target device.