Worry-free use and peace of mind – With Lenovo’s extended service plans, you protect your valuable device from unexpected additional costs. At the same time, you receive an enhanced service level and faster response times in case of issues.

Why Premier Support?

Lenovo Premier Support offers an extended support service package through a dedicated service number with improved response times and extended hours of operation. In addition to local support, Premier Support is available worldwide in over one hundred countries. A designated Technical Account Manager handles your service cases and actively monitors them.

Service descriptions:

• 5 years – The extended service plan is valid for five years from the date of device purchase
• Technical support service available from a dedicated phone number 24/7/365
• Next business day response time and priority for spare parts
• Designated technical customer manager
• Single point of contact for the entire service case
• Software support for original and third-party applications
• Learn more about the service at http://shop.lenovo.com/fi/fi/services-warranty/business/

Software support:

• Adobe Standard
• Adobe Photoshop
• Blacktop Reader 2.0
• Dropbox
• Google Chrome OS
• McAfee LiveSafe
• Microsoft Office
• Norton Antivirus
• Norton Internet Security
• Power DVD
• Quickbooks
• Red Hat Enterprise LINUX Workstation
• Roxio Creator
• Skype
• SUSE LINUX Desktop
• Lenovo Companion
• Lenovo Settings
• Lenovo Utility
• Lenovo ID
• Lenovo APP Explorer
• Lenovo Photo Master
• Lenovo WRITEit
• Lenovo Patch

Compatibility:

• Models with 2-year depot / repair center warranty (see list below)
• Check compatibility primarily using the Lenovo Smart Find system at https://smartfind.lenovo.com/services/
• Non-compatible extended service plans will be refunded
• The extended service plan must be registered during the device’s factory warranty period

Supported models:

• ThinkPad X1 Carbon
• ThinkPad X1 Yoga
• ThinkPad X1 Extreme
• ThinkPad X1 Nano
• ThinkPad X1 Tablet
• ThinkPad X390 Yoga, X380 Yoga
• ThinkPad X13, X13 Yoga

Extended service plans are registered in the system approximately one week after purchase.

Device serial number is required for registration.

Supported models:

• IdeaPad Flex 3 CB 11IJL6
• Lenovo N23 Chromebook
• Lenovo V15 G2 ITL
• Lenovo 100e Chromebook 2nd Gen AST
• Lenovo Chromebook S330
• Yoga Chromebook C630
• Lenovo V140-15IWL
• IdeaPad Flex 5 CB 13ITL6
• IdeaPad 5 CB 14ITL6
• Lenovo V15 IGL
• Lenovo V14 G2 ITL
• Lenovo V15 IML
• Lenovo V14 IML
• IdeaPad 3 CB 15IJL6
• IdeaPad 3 CB 14APO6
• Lenovo 14w Gen 2
• Lenovo V145-14AST
• Lenovo 14w
• Lenovo 14e Chromebook
• Lenovo V14 G4 IRU
• Lenovo V15 G4 IRU
• Lenovo 300e Chromebook 2nd Gen
• Lenovo 500e Chromebook 2nd Gen
• Lenovo V17 G4 IRU
• Lenovo 100e Chromebook 2nd Gen
• Lenovo V14 IJL
• Lenovo V15 IJL
• Lenovo V17 G2 ITL
• Lenovo 100e Windows 2nd Gen
• Lenovo 300e Windows 2nd Gen
• Lenovo 100e Chromebook 2nd Gen MTK 2
• Lenovo V145-15AST
• Lenovo Flex5 Chrome 14IAU
• IdeaPad Duet 5 Chromebook 13Q7C6
• IdeaPad Duet 3 CB 11Q727
• Lenovo E41-55
• Lenovo V15 G3 IAP
• Chrome Duet EDU
• IP Slim 3 Chrome 14IAN8
• IdeaPad Flex 3 CB 11IGL05
• Lenovo 13w Yoga
• IdeaPad 3 CB 11IGL05
• Lenovo E41-45
• IdeaPad Flex 5 CB 13IML05
• Lenovo 10e Chromebook Tablet
• Lenovo V15 G4 ABP
• Lenovo V15 G4 AMN
• Lenovo 10e Chromebook Gen 2
• IdeaPad Flex 5 CB 14IAU7
• Lenovo 10w
• IdeaPad Flex 3 CB 15IJL7
• Lenovo 300e Chromebook 2nd Gen AST
• Lenovo 100e Chromebook 2nd Gen MTK
• Lenovo 300e Chromebook 2nd Gen MTK
• Lenovo V14 IIL
• IdeaPad 3 CB 14IGL05
• Lenovo V14 IGL
• Lenovo V15 ADA
• ideapad 120S (11″)
• Lenovo V15 IIL
• ideapad 120S (14″)
• Lenovo V14 ADA
• Lenovo V14 G3 ABA
• Lenovo V14 G3 IAP
• Lenovo V15 G3 ABA
• Lenovo V14 G4 ABP
• Lenovo S14 G3 IAP
• Lenovo V330-15IKB
• Lenovo V330-14ISK
• Lenovo V17 G3 IAP
• Lenovo Chromebox Micro
• Lenovo V330-14ARR
• Lenovo V340-17IWL
• Lenovo V330-15ISK
• Lenovo V320 (17″)
• IP Flex 5 Chrome 14IAU7 (Plus)
• Lenovo V330-14IKB
• Lenovo V14 G4 AMN
• Lenovo Chromebook C340-15
• Lenovo 100e Chromebook Gen 3
• IP 5 Chrome 16IAU7 (Gaming)
• IP 5 Chrome 16IAU7
• Lenovo 100S Chromebook
• Lenovo V15 G4 IAH
• Lenovo 100e Chromebook Gen 4 (Intel)
• Lenovo V14 ARE
• Lenovo V14 G4 IAH
• Lenovo 14e Chromebook Gen 3
• Lenovo N22
• Lenovo 500e Yoga Chromebook Gen 4
• Lenovo V15 G5 IRL
• Lenovo 100e Chromebook Gen 4
• Lenovo 100w Gen 4
• Lenovo 300w Yoga Gen 4
• Lenovo 300e Yoga Chromebook Gen 4
• Lenovo 500w Yoga Gen 4
• Lenovo V14 G5 IRL
• Lenovo 100e
• Lenovo Chromebook C340-11
• Lenovo Chromebook S340
• Lenovo V155-15API
• Lenovo V310 (15″)
• Lenovo 300e Windows 2nd Gen APO
• Lenovo V310 (14″)
• Lenovo 100e Windows 2nd Gen APO
• IdeaPad Flex 3 CB 11M735
• Lenovo V110 (15″)
• Lenovo V110 (14″)
• IP Flex 3 Chrome 12IAN8
• Lenovo V17 IIL
• IP Slim 3 Chrome 14M868
• Lenovo 100e Chromebook
• IdeaPad 3 CB 11AST05
• Lenovo 500e Chromebook
• Lenovo Chromebook S345-14AST
• Lenovo V15 G4 IAN
• Lenovo 13w Yoga Gen 2
• Lenovo N42 Chromebook
• Lenovo V14 G4 IAN
• ideapad S530-13IML
• Lenovo V110 (17″)
• Lenovo 100w Gen 3 (AMD)
• Lenovo E41-50
• Lenovo 300e
• Lenovo E41-25
• Lenovo V130-14IGM
• Lenovo V130-15IKB
• Lenovo V130-15IGM
• Lenovo 500e Chromebook Gen 3 (Intel)
• Lenovo 300e Chromebook Gen 3 (AMD)
• Lenovo 100e Chromebook Gen 3 (AMD)
• Lenovo 300w Gen 3 (AMD)
• Lenovo 500w Gen 3 (Intel)
• Lenovo 300e Chromebook
• IdeaPad Flex 3 CB 11M836
• IdeaPad 3 CB 14M836
• Lenovo V510 (15″)
• Lenovo V14 G2 ALC
• Lenovo V510 (14″)
• Lenovo V15 G2 ALC
• Lenovo Chromebook C330
• ideapad 110S (11″)
• Lenovo V14 IWL
• Lenovo V130-14IKB
• Lenovo V14 IKB
• Lenovo V15 IKB
• Lenovo V15 IWL
• Lenovo 14e Gen 2