Active Care helps the IT department achieve optimal uptime for HP devices and supports the rapid resolution of their issues. With technical remote support, proactive device health analytics, repair recommendation services, and next-business-day on-site service, HP Active Care keeps employees productive both in the office and on the go.
- Fast response times Optimize uptime by leveraging proactive analytics and insights based on the HP TechPulse service. With a pulse on every employee’s HP device, the IT department can quickly identify necessary repairs and make replacements.
- Good device uptime Get quick and reliable solutions to problems even as remote work increases. HP Active Care guides HP customer support to shift toward rapid problem diagnosis and providing solutions that get customers back to work quickly.
- Quick resolutions Reduce device downtime with HP’s automated case creation. This automatic feature opens a case when a problem is detected and enables the IT department to schedule repair times.
Technical specifications:
- Type: Extended service contract
- Includes service: Parts and labor
- Location: On-site
- Contract duration: 5 years
- Response time: Next business day
- Service availability: 9 hours per day / 5 days per week
- Designed for models: HP Elite Mobile Thin Client mt645 G7
HP Elite x360 830 G9 Notebook
HP EliteBook 1030 G1 Notebook, 1040 G3 Notebook, 725 G2 Notebook, 725 G3 Notebook, 725 G4 Notebook, 735 G5 Notebook, 735 G6 Notebook, 745 G2 Notebook, 745 G3 Notebook, 745 G4 Notebook, 745 G5 Notebook, 745 G6 Notebook, 755 G2 Notebook, 755 G3 Notebook, 755 G4 Notebook, 755 G5 Notebook, 810 G1 Notebook, 820 G1 Notebook, 820 G2 Notebook, 820 G3 Notebook, 820 G4 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook, 830 G9 Notebook, 835 G7 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G1 Notebook, 840 G2 Notebook, 840 G3 Notebook, 840 G6 Notebook, 840 G7 Notebook, 840 G8 Notebook, 840 G9 Notebook, 840r G4 Notebook, 845 G7 Notebook, 845 G8 Notebook, 845 G9 Notebook, 8460p Notebook, 8470p Notebook, 8470w Mobile Workstation, 850 G6 Notebook, 850 G7 Notebook, 850 G8 Notebook, 855 G7 Notebook, 855 G8 Notebook, 8560p Notebook, 8560w Mobile Workstation, 8570p Notebook, 8570w Mobile Workstation, 860 G9 Notebook, 865 G9 Notebook, 8760w Mobile Workstation, 8770w Mobile Workstation
HP EliteBook x360 1020 G2 Notebook, 1030 G2 Notebook, 1030 G3 Notebook, 1030 G8 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook
HP ProBook 440 G1 Notebook, 640 G1 Notebook, 640 G2 Notebook, 645 G1 Notebook, 645 G2 Notebook, 650 G1 Notebook, 650 G2 Notebook, 655 G1 Notebook, 655 G2 Notebook
HP ZBook 14 G2 Mobile Workstation, 14 Mobile Workstation, 14u G4 Mobile Workstation, 15 G2 Mobile Workstation, 15 G3 Mobile Workstation, 15 G4 Mobile Workstation, 15 G5 Mobile Workstation, 15 Mobile Workstation, 15u G2 Mobile Workstation, 15u G3 Mobile Workstation, 15u G4 Mobile Workstation, 17 G2 Mobile Workstation, 17 G3 Mobile Workstation, 17 G4 Mobile Workstation, 17 G5 Mobile Workstation, 17 Mobile Workstation, Studio G3 Mobile Workstation, Studio G4 Mobile Workstation, Studio G5 Mobile Workstation
