HP Care Pack is an easy and affordable way to get more comprehensive service when the device’s basic warranty length or service level is not sufficient. The HP Care Pack service package helps protect against harmful downtime, thereby ensuring business flexibility.

• 3-year on-site service extension, next business day response time
• The extension covers only the laptop; a separate service extension must be purchased for the dock, etc.
• Support available on business days from 8 a.m. to 5 p.m.
• Service at the customer’s premises on the next business day

• Suitable for, among others, 6xxxb and 5xxxm series, Pro x2 612 models, and ProBook 640/650 series with a 1-year basic warranty