With the Dell Basic Support warranty extension, customers can extend the warranty period and enjoy Dell’s quality service for a longer time. The Basic Support warranty includes parts and repair at the customer’s premises during normal business hours from Monday to Friday.

Service descriptions:

• 3 years – The service extension is valid for three years from the date of purchase of the device
• Phone, email, and online support – available during normal business hours on weekdays
• On-site support including work at the customer’s premises if needed – available during normal business hours on weekdays

Compatibility:

• Dell XPS consumer models (Windows Home), which come standard with a 2-year depot warranty
• Incompatible service extensions will be refunded
• NOTE! The service extension must be registered during the device’s factory warranty period. You can check your device’s factory warranty status on Dell’s support pages using the device’s Service Tag

Service extensions are registered in the system approximately one week after purchase.

The device’s Service Tag is required to register the service extension. Please provide this when ordering.