mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout its lifecycle. This service agreement includes services that guarantee smooth business operations, which are typically ordered separately during maintenance. A centralized service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs, while also enabling the most comprehensive IT support from a single channel. When you encounter any issues with your device, simply fill out the service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 36 months.

mcare Business Premium service agreement includes:

• Warranty extension for 36 months from the date of purchase
• Loan device service or express repair outside the normal queue, based on your choice
• Free shipping for deliveries to and from maintenance; includes suitable packaging materials delivered to your chosen address – service is available throughout Europe (EU/EEA and Switzerland)
• Free diagnostics
• Free file backup and recovery
• Easy buyback and recycling services