mcare Business Premium service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. This service agreement includes services that guarantee smooth business operations, which are typically available for separate orders during maintenance. A centralized maintenance service solution provides your company with the simplest and most cost-effective way to ensure quick and professional repairs for your devices, as well as enabling comprehensive IT support from a single channel. When you encounter any issues with your device, simply fill out a service request, and mcare will take care of the rest in your preferred manner.
This agreement is valid for 24 months.

mcare Business Premium service agreement includes:

• Warranty extension for 24 months from the date of purchase
• Loan device service or expedited repair bypassing the normal queue, based on your choice
• Free shipping for deliveries and returns; includes suitable packaging materials delivered to your chosen address – service is available across Europe (EU/EEA and Switzerland)
• Free troubleshooting
• Free data backup and recovery
• Easy buyback and recycling services