mcare Premium Extended service agreement ensures the continuity of your work and secure repairs authorized by the device manufacturer throughout the device’s lifecycle. The service agreement includes services that ensure smooth business operations, which are normally ordered separately during maintenance. The centralized maintenance service solution guarantees your company the simplest and most cost-effective way to ensure fast and professional repairs of devices and enables the most comprehensive IT support service from a single channel. Whenever you encounter any problem with your device, fill out a service request and mcare will take care of the rest in the way you choose.
This agreement is valid for 48 months.

The mcare Premium Extended service agreement includes:

• Warranty extension to 48 months from the date of device purchase
• Express service bypassing the normal service queue
• Free delivery and returns for maintenance; includes packaging materials suitable for shipping delivered to your chosen address – the service is Europe-wide (EU/EEA and Switzerland)
• Free diagnostics
• Easy buy-back and recycling services